Are these products strictly for athletes or people that play Basketball ?
Not at all! Our products are designed for everyone who loves high-quality apparel and wants to be part of the THG community. Whether you're hitting the gym, running errands, or just relaxing, our gear offers the perfect blend of flexibility, comfort, and style for any occasion. With unique designs and premium fabrics, you'll feel confident and ready for whatever the day brings.
How should I care for my THG products?
To ensure your gear stays in top condition, we recommend machine washing on cold and air drying. Avoid bleach or harsh detergents to maintain fabric quality and color.
How do your products fit?
All our products fit true to size! However, if your having trouble finding the best size for you, check out the size chart on the product description or contact us and we will navigate you to a perfect size.
How long does your shipping take?
Please allow around 1-2 weeks for production/shipping of all items, unless otherwise specified. Once shipped, a tracking number will be provided to the email address associated with the order. Please allow 1-4 business days for your order to arrive once shipped.
If any problems arise, just contact us by email at thehoopgang@gmail.com or through our Instagram page @thehoopgang_support
What happens if I accidentally put the wrong address on my order?
The Hoop Gang is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.
Return FAQs
Refunds are accepted within 24 Hours of when the item was initially ordered. As you will just contact us through thehoopgang@gmail.com or @Thehoopgang_support for your refund.
IF YOU WERE SENT THE WRONG ITEM OR WRONG SIZE contact us by email at Thehoopgang@gmail.com or through our Instagram page @thehoopgang_support